Eligibility Requirements
Before initiating a transfer, ensure that:
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The domain was registered or last transferred more than 60 days ago
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The domain is active and not expired
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Domain transfer lock is disabled
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WHOIS contact email address is valid and accessible
These requirements are mandatory under ICANN transfer policies.
Prerequisites
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Active SmartHostee account
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Domain authorization code (EPP/Auth code) from your current registrar
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Access to the domain owner’s email address
Step-by-Step Guide
Step 1: Unlock the Domain
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Log in to your current domain registrar’s control panel.
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Locate the domain management section.
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Disable Domain Lock or Transfer Lock.
Step 2: Obtain the Authorization (EPP) Code
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In the same domain management area, request the EPP/Auth code.
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The code is usually sent to the domain owner’s registered email address.
Step 3: Verify WHOIS Contact Information
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Ensure the registrant email address is correct and accessible
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Update it if necessary before starting the transfer
Step 4: Initiate the Transfer at SmartHostee
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Log in to your SmartHostee client area.
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Navigate to Domains → Transfer Domain.
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Enter the domain name you want to transfer.
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Paste the authorization (EPP) code.
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Proceed to checkout and complete payment.
Domain transfers typically include a one-year renewal, added to the current expiration date.
Step 5: Approve the Transfer
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Check your email for the transfer confirmation request.
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Approve the transfer by clicking the confirmation link.
Transfer Processing Time
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Transfers usually complete within 5–7 days
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Some registrars allow manual approval to speed up the process
What Happens After Transfer Completion
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The domain appears in your SmartHostee account
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Existing DNS settings remain unchanged unless modified
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The domain expiration date is extended by one year
Important Notes
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Domains cannot be transferred during the ICANN 60-day lock period
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Transferring does not cause website downtime if DNS is unchanged
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Privacy protection may need to be re-enabled after transfer
Expected Outcome
Your domain will be fully managed under SmartHostee Labs Inc., with continued ownership, extended validity, and centralized domain control.